CLIENT INQUIRIES & OPERATIONS DESK

Contact PT. Indo Logistics Express

Get in touch with our executive client desk at Graha Pena Lt. 5 or 24/7 warehouse operations desk at Sentral Romokalisari.

DIRECT CLIENT SUPPORT & INQUIRIES

Dedicated Freight Customer Support Desk

Our logistics specialists in Surabaya are ready to assist with shipping quotes, customs clearance queries, waybill tracking, and cargo dispatch scheduling.

Send Message / Rate Inquiry

Fast Response < 15 mins

Javanese Indonesian Female PT Indo Logistics Express Customer Service Specialist with Hijab and Glasses

PERSONAL ACCOUNT SPECIALIST

Tailored Client Account Assistance

Every corporate client and freight shipment is assigned a dedicated logistics specialist who manages container bookings, documentation verification, and status reports directly.

☎️ Office Phone: +62 (877) 6132 9761

📞 24/7 Hotline: +62 (877) 6132 9771

✉️ Operations Email: info@indologex.com

24/7 CONTACT CENTER & DISPATCH DESK

24/7 Active Logistics Contact Center Hub

Operating around the clock from Surabaya to ensure continuous monitoring of inter-island vessel sailings, trucking dispatches, and air express waybills.

PT Indo Logistics Express Team of 5 Diverse Indonesian Staff in Company Uniform

24/7 LOGISTICS DISPATCH CENTER

⏱️ Continuous Schedule & Milestone Tracking

Live tracking updates for ETD/ETA schedule adjustments across sea, land, and air transport corridors.

🛃 Customs & Documentation Clearance Assistance

PPJK customs specialists resolving import/export documentation holds and tax code classifications.

🛡️ Emergency Transit Claims & Escalation Desk

Direct access to operational supervisors for urgent cargo rerouting and insurance claim reporting.

PHYSICAL FACILITIES & OFFICE DIRECTORY

Surabaya Corporate Executive & Warehouse Hubs

Visit or contact our executive head office in central Surabaya or our primary warehouse staging facility near Tanjung Perak.

CORPORATE HEAD OFFICE Executive Suite

Gedung Graha Pena Surabaya

Gedung Graha Pena
Jl. Ahmad Yani No. 88 / Lantai 5
Ketintang, Kec. Gayungan
Surabaya, 60234
Jawa Timur, Indonesia

Office Phone: +62 (877) 6132 9761

24/7 Hotline: +62 (877) 6132 9771

Email: info@indologex.com

Business Hours: Mon - Sat: 08.00 - 17.00 WIB

Open Head Office on Google Maps →

WAREHOUSE STAGING HUB 24/7 Gate-In

Pergudangan Sentral Romokalisari

Pergudangan Sentral Romokalisari
Jl. Romokalisari No. 7 / Blok C
Napes, Romokalisari, Kec. Benowo
Surabaya, 60192
Jawa Timur, Indonesia

Container Bays: Heavy Truck Trailer Loading Dock

Facility Access: 24/7 Gate-In & Container Dispatch

Customs Desk: On-Site PPJK Bonded Staging

Open Warehouse Hub on Google Maps →